JM

John mc nally

2025-12-30

Google

A condescending , rude, unfriendly man, without any empathy for his clients .
Stay well away from him . I sat in his surgery terrified of the dentist and he just walked past me without saying hello and said follow me. He looked in my mouth said I had a bad tooth. Said open your mouth and stuck in what I later realised was an x ray. He didn’t even have the manners to tell me what he was doing. All the doors were open so everyone can hear everyone’s treatment. There was a young lad waiting opposite me and he quoted him 250 euros to take out his tooth. Nothing is private all doors are open. If you cannot even say hello to your next ATM then things are pretty sad. Many people are scared of going to the dentist and to meet an unfriendly arrogant person like this is not nice.

Respuesta del propietario:

Thank you for your comments Mr. Mc Nally. How I managed to upset you so badly, I don't know. You made an appointment as a new patient You said you needed some fillings. I saw you, and suggested you have a check up as you had so many broken teeth and had not been to the dentist for many years. You did not want one, and just wanted me to look at some individual teeth. We tried to take some x rays, and it was not possible to take too many: you found it very uncomfortable. I suggested that you went round the corner to a colleagues clinic to have a special x ray, where nothing goes in your mouth. In this machine you stand in it and it takes an x-ray from outside the mouth. Some folks find this easier. Using the x - ray I took I talked you through the proposed treatment for the two teeth in question, but did ask you if you could go and have that other x-ray. We called, booked you in, and gave you a map: the clinic is 2 minutes walk from mine. You left, came back, announced to me that you did not want the x-ray, and threw 10 Euros at me and walked off. I suggested that you try and get your teeth fixed as they, unfortunately, only get worse. Perhaps you were upset because I did not book you in for several hours, so we could do the work you wished to be done. Apart from people who have toothache, we normally have to see what the problem is first, and we don't make such long first appointments: in case folks don't turn up.

PW

Paul Williams

2025-05-14

Google

I highly recomend Christopher and Cheska at Clinica Dental Alfaz for their service, calmness, manner and professionalism is exceptional, but most of all Chris explained everything he was doing in very calm and straight forward manner.
Reasonable prices too, would highly recommend if you live in the area or have a problem.
Thank you both

Very highly recommended

Respuesta del propietario:

Thank you very much. I appreciate you taking the time to post a review of our clinic. Sorry about the delay in thanking you. I've just installed Gmail on my phone. Didn't realise I could do that. Thanks again

SD

Steve D

2024-09-18

Google

I would definitely recommend this dental practice. The service I received was prompt and efficient. Both Mr. Jones and his assistant were courteous and professional and put me at ease as soon as I walked through the door. I will have no hesitation in using this practice again. Thank you both for your attention and service.

Respuesta del propietario:

Thanks very much for your comments.

DT

Debbie Todd

2024-08-29

Google

Absolutely top dentist....had an emergency appointment, tooth taken out.....Just over an hour from phoning for appointment to having tooth out.Very nervous at going to dentist, everything was explained all the way along, the lovely receptionist held my hand .......My husband and I are going back in Sept for checkups.Thank you so much 😁

Respuesta del propietario:

Thanks for your review. I'm glad we could help you

BS

Bob Skeat

2024-08-09

Google

Perfect experience at this dental practice. I needed root canal treatment, I am a needlephobe. Chris and Cisca were so gentle and patient with me. Chris did the work meticulously well and for a third of the price I’d been quoted in U.K. 😊 I can recommend this dentist 100%.

Respuesta del propietario:

Thanks for your review. We are glad we could help you.

SH

Shonagh Hellicar

2024-03-20

Google

Being so very nervous about anything dental, Dr. Chris Jones has been simply wonderful, highly recommend.

Respuesta del propietario:

Thank you very much Mrs. Hellicar

BS

Belén Serrano

2024-01-16

Google

Un trato excelente, siempre hace un hueco para cualquier emergencia. Mi dentista favorito.

Respuesta del propietario:

Muchas gracias Belén

MH

Michaela Hickey

2023-06-23

Google

I should of done this review a lot sooner. However someone pointed out there are bad reviews here. I can honestly say my experience was 1st class. I was asked what I would like, told the schedule. Given the price and payment options. I explained I'm very nervous of the dentist and very embarrassed about the state of my teeth. He was amazing.. even pointed out his own flaws in his teeth and told me he would work with whatever time frame I was comfortable with.he was very particular on making sure every step that I was comfortable. I'm so pleased with the final results. My confidence is growing. Thank you.

Respuesta del propietario:

Thanks for posting such a nice review. Much appreciated

JS

john Southern

2023-06-21

Google

What a fantastic dentist Dr Jones is, professional, but most of all he explained everything he was doing in very calm and sympathetic manner, to someone who was very nervous. Very highly recommended.

Respuesta del propietario:

Thankyou very much for taking the time to leave such a nice comment

SD

Sue Davison

2023-05-31

Google

We have used this dentist on many occasions and have always been very satisfied. He has a very nice calming manner which is extremely helpful if you are nervous. Reasonable prices , would highly recommend if you live in the area or have a problem if you are on holiday.

Respuesta del propietario:

Hello. Mrs. Davison. Thanks very much for taking the time to make such a nice comment. I hope your journey back to the UK is pleasant, with no tooth trubles. CJ

KB

Kelly Brennan

2022-11-19

Google

Hi, I've been treated terribly by my own dentist in Englsnd, I got knocked off the list without even being informed!! My holiday was coming up and I had a niggling tooth!! So 4 days before I was due to fly I booked an appointment and this gentleman (Dr Christopher Jones) booked me straight in, I had an extraction which I was so nervous about but it went amazing, Dr Jones assistant was fantastic the lady even held my hand. Absolutely amazing treatment I would highly recommend Dr Jones's, x

Respuesta del propietario:

Hi Kelly. Thank you very much for your comment. I'm really pleased we could help you. take care. CJ

AR

Alexander Rojas

2022-10-28

Google

Muy mala atención. Fui a que me pegaran una corona y parece que hacía el trabajo de mala gana. Me cobraron 55€ por 5 minutos... Fue muy agresivo. Me hizo sangrar las encías y lo único que dijo es que no daba garantía. No entiendo un profesional cómo puede tratar así a sus clientes. En otros sitios me aplican ultrasonido y ahí no. A pesar de que se lo sugirió si ayudante. Nada recomendable

Respuesta del propietario:

Thank you very much for your comment. We saw you immediately, without an appointment, without being a patient of the clinic. We were just about to close when you called to make an appointment. We waited for you until you arrived: it was Friday afternoon. You would have been without your front tooth all weekend. I informed you why your front tooth cap was loose and that it was about to fall out, and that it would fall out again due to a design flaw. You told me that the cap, having been placed a year and a half ago, had already fallen off once. So this was the second time you had had problems with this new tooth. I recemented the cap as you wanted. The visit was free, but the intervention was not. One thing I can't give is a guarantee on someone else's work. The gums bled using ultrasound machine, which is designed to clean the gums, which we always use after cementing a crown, to remove any excess glue. As you may recall, I used this device to clean around the crown after we stuck it back on: this machine often causes the gums to bleed a little. All the best.

Clínica Dental Alfaz Del Pi

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